1. Data Controller
Pursuant to the Personal Data Protection Law No. 6698 ("PDPL"), your personal data may be processed by Arken Lojistik Ltd. Şti. ("Company") as the data controller within the scope described below.
2. Personal Data Processed
The following categories of personal data may be processed by our Company:
- Identity information (name, surname, national ID number, etc.)
- Contact information (phone, e-mail, address)
- Company information (trade name, tax number, etc.)
- Financial information (banking details, invoice information)
- Transaction security data (IP address, log records)
- Information related to logistics operations
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Provision of logistics and transportation services
- Execution of quotation, contract and operational processes
- Carrying out billing and accounting transactions
- Customer relationship management
- Fulfillment of legal obligations
- Execution of business continuity and operational activities
4. Transfer of Personal Data
Your personal data may be shared with business partners and agents, suppliers, customs brokers, and authorized public institutions and organizations in accordance with Articles 8 and 9 of the PDPL.
5. Methods and Legal Grounds for Collecting Personal Data
Your personal data is collected through electronic or physical channels via contracts, quotation forms, e-mail correspondence, website forms and similar means. Your data is processed based on the legal grounds of establishment or performance of a contract, fulfillment of legal obligations, our Company's legitimate interests, and explicit consent.
6. Your Rights Under the PDPL
Pursuant to Article 11 of the PDPL, you have the following rights:
- To learn whether your personal data is being processed
- To request information if it has been processed
- To learn the purpose of processing and whether it is used in accordance with its purpose
- To know the third parties to whom it has been transferred
- To request correction if it is incomplete or inaccurately processed
- To request deletion or destruction
- To request compensation for damages in case of unlawful processing
You may submit your requests regarding your rights in writing to Sahrayıcedit mah. Atatürk Cad. No:69/170 Kadıköy-İstanbul or via e-mail to info@arken-logistics.com.