1. Data Controller
Within the scope of this Privacy Policy, your personal data is processed by Arken Lojistik Ltd. Şti. ("Company") in accordance with the Personal Data Protection Law No. 6698 ("KVKK") and the relevant legislation.
2. Personal Data Processed
If you subscribe through our website or contact us, the following personal data may be processed:
- Name – Surname
- Email address
- Phone number (if provided)
- Company information (if provided)
- IP address and cookie data
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Sending notifications and newsletters
- Announcements and marketing communications regarding our services
- Responding to your requests and inquiries
- Improving service quality
- Fulfilling legal obligations
4. Transfer of Personal Data
Your personal data may be transferred, in accordance with Articles 8 and 9 of the KVKK, to:
- Authorized public institutions and organizations (where legally required)
- IT service providers and email infrastructure providers from whom we receive services
5. Method of Data Collection and Legal Basis
Your personal data is collected through website forms, cookies, and electronic communication channels, based on your explicit consent or the legal grounds specified under Article 5/2 of the KVKK.
6. Retention Period
Your personal data is retained for the duration required by the purposes of processing and in accordance with the retention periods stipulated under the relevant legislation. Upon expiration of such periods, your data will be deleted, destroyed, or anonymized.
7. Your Rights Under the KVKK
Pursuant to Article 11 of the KVKK, you have the right to:
- Learn whether your personal data is processed
- Request information if it has been processed
- Learn whether it is used in accordance with its purpose
- Know the third parties to whom it is transferred domestically or abroad
- Request correction if it is processed incompletely or inaccurately
- Request deletion or destruction
- Object to the occurrence of a result against you due to analysis exclusively by automated systems
- Request compensation for damages in case of unlawful processing
8. Use of Cookies
Cookies are used on our website to enhance user experience. You may modify your cookie settings through your browser.